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Help centre

Good questions.

Not here? Call +1 (615) 555-0173 or send us a message.

Questions

Before you book.

Not here? Call +1 (615) 555-0173 or send us a message.

Pick a service and you will see who offers it. Each artist has a bio and a speciality. Not sure? Book a consultation and we will point you to the right person.

Always. A short conversation about your hair history and your goals comes before any colour service. Large changes may take more than one visit.

You can cancel or reschedule free of charge up to 24 hours before. Your deposit comes off your final bill, or is refunded if you cancel in time.

Yes. Gift cards are in the atelier shop, delivered by email, and can be used for any service.

Yes. Oliver and Terrence cut men's hair, and any of our stylists will cut children's hair from age three.

Street parking is free on Eighth Avenue and the side streets. On Saturdays allow a few extra minutes.

Book your chair in a minute.

Choose a service, your artist and a time. We confirm instantly and remind you the day before.

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